Seeing a primary doctor first leads to better in-depth evaluations from our expert Endocrinologists. Primary doctor visits can uncover a wealth of health data that greatly enhances your appointment at Capital Endocrine & Diabetes. Visiting a primary doctor first also reduces the chance your insurance denies reimbursements. Even if referrals are not required by your plan, certain tests must be completed by a primary doctor. Otherwise, insurance plans may not consider visits to an endocrinologist "medically necessary" and refuse covering medical costs. This means payments are out of your pocket, which we would like to avoid to save you money.

Prescription refill requests may be rejected if you haven’t completed follow-up appointments or lab work recommended by your provider. These are essential for monitoring your condition and ensuring your treatment remains effective and safe. Refills can also be denied if it has been a long time since your last evaluation, as your condition may have changed.

To avoid interruptions, please stay up to date with follow-ups and lab work. If you have questions, feel free to contact our office

Cancellation fees or no-show fees are charged when cancellation requests are not received before 48 business hours of your appointment. Appointment slots are especially reserved for each patient as we do not double-book this time to make sure you have dedicated access to our providers. The fees prevent misuse of reservations and help reallocate the appointment to patients in need or on our waiting list. They do not apply in emergency situations.